Wayne Insurance Group’s professional and friendly claims experts are here to assist you with your personal or commercial claim. We will provide prompt and fair service, explaining coverage and answering your questions.
We offer multiple ways to submit a claim – by phone or online:
- First, call your Wayne Insurance Group agent. Be sure to give the date, time and cause of loss, your current address, daytime and nighttime phone number or current phone number of a contact person. Our Find An Agent page can provide the contact information for your local agent. If the loss occurs when your agent's office is closed, report the claim early the next business day. If you cannot reach your agent, call the Wayne Insurance Group Claims Department at 1-800-222-3873 x310 and leave a message.
- For emergency claims (claims involving major damage to your home or business, or serious physical injury or death):
- Daytime Emergency Claims: If your claim requires immediate attention, you may contact a Wayne Insurance Group adjuster directly at 1-800-222-3873 x1.
- After-Hours Emergency Claims: If your claim requires immediate attention and our office is closed, you may contact a Wayne Insurance Group adjuster by calling our emergency phone at 1-800-222-3873 x1 then x8.
Submit a Claim Online
You can submit your claim directly to Wayne Insurance Group online at any time, especially if you cannot reach your agent after hours.