As you may know, the U.S. Postal Service (USPS) is experiencing service delays due in part to the ongoing COVID-19 pandemic and a substantial increase in package shipments for the holidays.  As a result, we are receiving reports that the delivery of bills, policyholder payments and claims payments can be as much as two weeks later than usual. Some payments from mortgagees are also arriving past the due date.

As we have throughout the pandemic, we are ready to assist with billing and payment issues. Our Customer Service team is available Monday through Friday, 8 a.m. to 4:30 p.m. at 800-222-3873 to take payments or answer any questions you might have regarding overdue bills, policy payments or claim payments.
 
Remember, if you have enrolled in our Wayne PolicyPlus online portal, you can view your policy Declarations pages, submit a claim or make a payment through the portal.
 
Thank you for trusting Wayne Insurance Group with your insurance needs.