For more than a century, Wayne Insurance Group has been helping Ohioans avoid losses or recover quickly when losses occur. If a storm damages your roof or if someone is injured on your property, you're faced with a property or liability loss... and any loss, no matter how small, can be an upsetting experience. Your Wayne Insurance Group agent should be your first point of contact. Your agent will record the details and immediately forward your claim to the Wayne Insurance Group claims staff. Our experienced professionals are ready to assist you in this difficult time. We will work to provide a prompt, fair response to your claim, helping you recover from your loss as quickly as possible.
Wayne PolicyPlus allows you to manage your policies online. When you enroll and sign in, you can submit a claim at any time.
Click here for options to report a claim
Quickly find answers to your questions about submitting a claim.
Wayne Insurance Group has had successful dealings with these property repair providers in the past. Wayne Insurance Group, in furnishing this list, does not guarantee or warrant the fitness or workmanship of any work or product which any vendor on this list may provide to anyone. Past good performance is not a guarantee of future good performance.
If you’re not sure where you would like to have your vehicle repaired and you want a qualified shop, Wayne Insurance Group provides a list of collision repair facilities in your area and many of them are “certified” in their repairs through our program.
Auto/Vehicle Collision Repair Search
All “certified” repair facilities meet an extensive list of requirements to become Certified members such as maintaining local, state, and federal vehicle repair guidelines and certifications. Also, these repair facilities provide a written limited lifetime warranty on all repairs for as long as the customer owns the vehicle. Search by your ZIP code or city for a local shop near you.
We’re always looking for ways to improve our service. Let us know your opinion of our claims service. And if you have suggestions that could make your experience even better, please tell us.