For more than a century, Wayne Insurance Group has been helping Ohioans avoid losses or recover quickly when losses occur.  If a storm damages your roof or if someone is injured on your property, you're faced with a property or liability loss... and any loss, no matter how small, can be an upsetting experience. Your Wayne Insurance Group agent should be your first point of contact.  Your agent will record the details and immediately forward your claim to the Wayne Insurance Group claims staff.  Our experienced professionals are ready to assist you in this difficult time.  We will work to provide a prompt, fair response to your claim, helping you recover from your loss as quickly as possible.


Wayne PolicyPlus allows you to manage your policies online. When you enroll and sign in, you can submit a claim at any time.


Click here for options to report a claim


Quickly find answers to your questions about submitting a claim.


Wayne Insurance Group has had successful dealings with these property repair providers in the past. Wayne Insurance Group, in furnishing this list, does not guarantee or warrant the fitness or workmanship of any work or product which any vendor on this list may provide to anyone. Past good performance is not a guarantee of future good performance.


If you’re not sure where you would like to have your vehicle repaired and you want a qualified shop, Wayne Insurance Group provides a list of collision repair facilities in your area and many of them are “certified” in their repairs through our program. 

Auto/Vehicle Collision Repair Search

All “certified” repair facilities meet an extensive list of requirements to become Certified members such as maintaining local, state, and federal vehicle repair guidelines and certifications.  Also, these repair facilities provide a written limited lifetime warranty on all repairs for as long as the customer owns the vehicle.   Search by your ZIP code or city for a local shop near you.


We’re always looking for ways to improve our service. Let us know your opinion of our claims service. And if you have suggestions that could make your experience even better, please tell us.

Wayne Insurance Group

For more than a century, the Wayne Insurance Group companies have delivered financial security and peace of mind for families, farms and businesses. As mutual insurance companies, we exist to serve the insurance needs of our policyholders. We have partnered with a network of independent agents to offer a full line of insurance programs backed by prompt, fair claims service and support.

Contact Us

Wayne Insurance Group
3873 Cleveland Road
Wooster, Ohio 44691

Tel: 330-345-8100 | Tol: 800-222-3873

Wayne Mutual Insurance Company

Founded in 1910, Wayne Mutual Insurance Company provides a wide range of property and casualty insurance programs for automobiles, homes, farms, investment properties, and businesses.

Washington Mutual Insurance Association

Since 1878, Washington Mutual Insurance Association has provided protection for homes, farms and personal property. Our products can be tailored to meet the specific needs of our policyholders.