Customer Service

Our professional agents and staff are ready to assist you.


To pay bills, submit a claim and more.

Make a ONE-TIME payment

Make a one-time payment by credit/debit card or directly from your checking account.

Find an agent

Search by ZIP code or by name to find an independent Wayne Insurance Group agent near you.

Contact us

If you are unable to reach your local agent, or if you still have questions, you can contact us directly.

SUBMIT a claim

Report a claim online or by phone.

Electronic Funds Transfer

Save time, money and worry by using electronic funds transfer (EFT) to make payments.

Insurance Scoring

Insurance scoring benefits the majority of policyholders by lowering premiums.

Wayne Insurance Group

For more than a century, the Wayne Insurance Group companies have delivered financial security and peace of mind for families, farms and businesses. As mutual insurance companies, we exist to serve the insurance needs of our policyholders. We have partnered with a network of independent agents to offer a full line of insurance programs backed by prompt, fair claims service and support.

Contact Us

Wayne Insurance Group
3873 Cleveland Road
Wooster, Ohio 44691

Tel: 330-345-8100 | Tol: 800-222-3873

Wayne Mutual Insurance Company

Founded in 1910, Wayne Mutual Insurance Company provides a wide range of property and casualty insurance programs for automobiles, homes, farms, investment properties, and businesses.

Washington Mutual Insurance Association

Since 1878, Washington Mutual Insurance Association has provided protection for homes, farms and personal property. Our products can be tailored to meet the specific needs of our policyholders.